Nutribullet Smart Touch Blender - Support

 

FAQs

My Nuribullet Smart Touch Blender is not turning on. Why?

It might not be assembled correctly. Make sure the pitcher is locked in place by turning clockwise until you hear an audible click; press down firmly on pitcher lid to ensure its locked in place.

Alternatively, your unit might have overheated. Unplug the unit and allow it to cool for at least 15 minutes and plug it back in.

The display of my Nutribullet Smart Touch Blender is not turning on. Why?

Your nutribullet Smart Touch Blender has overheated. Unplug the unit and allow it to cool for at least 15 minutes and plug it back in.

The control panel of my Nutribullet Smart Touch Blender only shows dashes. Why can't I view the programs or speeds?

A blending vessel must be assembled and locked in place for the control panel to appear. If your pitcher appears to be locked in place and you are still seeing dashes, your pitcher lud may be unlocked. Press firmly down on the pitcher lid to ensure it s locked in place.

Does the SOUPS program heat the ingredients being blended?

No. The SOUPS program will not heat the ingredients being blended.

Can I pause the blending when using a manual speed?

To pause blending, just press the icon for that program that's running. To resume blending, press the same icon again. To end blending, press the power icon once to return to the main control panel.

Can I pause or end a program before it has completed?

To pause blending, just pressthe icon for that program that's running. To resume blending, press the same program icon again. To end blending, press the power icon once to return to the main control panel.

What are the Smart Touch Blender pitcher and cups made from?

The Smart Touch Blender pitcher and cups are made from super durable, Tritan copolyester material.

What are the Smart Touch Blender blades made from?

The Smart Touch Blender integrated pitcher blade is made from stainless steel.

Are all components of the Smart Touch Blender dishwasher safe?

All components, except for the motor base, are dishwasher safe.

Why are my ingredients not blending well?

Often adding more liquid will help. For the best consistency, we recommend adding ingredients in this order: (1) greens (2) fruits (3) powders, seeds, nut butters (4) liquids (5) ice.

Are Nutribullet parts interchangeable?

No, each Nutribullet has its own blade and cup that is designed to be used specifically for each model.

Are Nutribullet cups microwave safe? Are they freezer safe?

No, the Nutribullet cups are not microwave or freezer safe. We do not recommend freezing the cups as this can make the cups brittle and they could crack.

How often should I replace the blades?

We recommend replacing your extractor blade every 6 months (depending on use) or as needed for optimal performance.

Support Options

Telephone
0344 800 0631 (UK)
0412 132 998 (ROI)

8:00am - 7:30pm
(Monday - Friday)
8:00am - 1:00pm
(Saturdays and Sunday)

Still need help?
customercare@highstreettv.com